Last Reviewed: 2 October 2024
Given the dynamic nature of the programmatic buying ecosystem, we anticipate that there may be occasions when a campaign, PMP, etc. does not meet does not meet the Green Media Standards set out here, for example due to user error upon creation of a Green Media Product. The following policy guideline documents Scope3’s policy in event of contravention of Green Media Standards.
In the event that GMP impressions are counted against inventory determined by Scope3 to be non-GMP eligible:
A GMP seller can request a review of inventory flagged as GMP ineligible by raising a support ticket, within 10 business days. Scope3 will within 5 business days determine whether or not the inventory was correctly flagged as GMP ineligible. During this time period the inventory remains classified as ineligible and follows Scope3 policy accordingly. Any decision made by Scope3 following the determination process is final. From the point of decision, the seller has 10 business days to remove inventory from the GMP if deemed ineligible.
Should a seller repeatedly contravene standards, Scope3 reserves the right to terminate the relationship with the seller.
A repeated contravention is defined as one of the following:
If a GMP has opted-in to compensation, and in the event that impressions are counted against inventory determined by Scope3 to be non-GMP eligible, the GMP seller will still be charged compensation.